Alexander forbes Service Consultants - Gauteng

Alexander Forbes is seeking a Service Consultant to be responsible for the contact function of dedicated client portfolio’s in respect of underwriting
Minimum Requirements…

Matric/Senior Certificate
FAIS Compliant essential (minimum of 30 credits prior to 2009 or full FAIS qualification)
Computer literate [MS Word, MS Excel, Policy Management system (in-house)]
3 years work experience in short term insurance – Personal Insurance
Customer service orientated
Excellent communication skills, including telephone etiquette,
Must speak English and Afrikaans preferable
Able to handle pressure
Planning and organising skills
Good negotiation skills
Must be a registered Representative with the FSB
Must have written and passed RE5

Job Specification…

Key Responsibilities:

Credit control
Maintaining and building client relationships
Thorough knowledge of products
Retention of current client portfolio
Multiclaimant action

Behavioral (Interpersonal and Intrapersonal)

Effective Assertiveness
Ethical behaviour / honesty / transparency / modelling of values
Excellence orientation
Flexibility / adaptability
Personal growth orientation / learning agility
Resilience / perseverance
Stress management
Rule orientation
Results & solution focused (drive, energy & follow through)
Self management (planning, prioritising & time management)
Responsible and accountable
Effective communication


Posted on : 25/09/2016, # , Edit

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Gauteng, South Africa

Phone : 011 269 0000